All new recruits, regardless of previous experience, attend our Edexcel and CALM licensed training centre. Recruits firstly receive certified training required for SIA licensing, and then undergo further training based on the specific training needs and skills of the assignment. Recruits who already hold relevant certificates for the SIA training are still required to undergo the further site specific training. All training is certified and delivered by qualified tutors with operational experience in hospital security, retail security and the commercial sector.
The additional training we provide is designed to prepare staff in much more detail for their specific assignments and is divided into theory and practical lessons. We recognise that each assignment requires a different range of skills, and may present a variety of hazards and risks. Depending on the training needs analysis, the following may be included;
- Customer Interaction Skills
- Loss Prevention
- Requirements For Making An Arrest
- Suspect Detention Procedures
- Notebooks, Statements & Evidence
- Staff Search Procedures
- Radio Procedures
- Electronic Alarm Barriers (EAS)
- Improvised Devices & Terrorist Awareness
- Conflict Resolution & De-escalation
- CALM Approved Restraint, Self Defence and Disengagement Skills
- Control of Contractors
- Emergency Response Protocols (Fire, Flood, Accident Management, Lost Child etc)
Depending on site assignment needs, recruits may also take part in a physical fitness assessment which involves completion of a mile run. Practical lessons are given in conflict resolution and methods to try and de-escalate acts of aggression. This is followed by lessons in CALM approved physical control and restraint and disengagement (defensive) techniques. Everyone takes part until they show confidence in applying the techniques shown. In order to provide a true feel for the types of situations that could be encountered on the front line, recruits also take part in realistic role play scenarios, giving invaluable insight and guidance.
Recruits are assessed throughout the induction course and only those who satisfy our high standards are offered employment.
*CALM is an SIA approved specialist in providing techniques to counter workplace violence and conflict, providing the most up to date, practical and effective conflict management expertise and training.
Olympian are proud to be a preferred training supplier to the Ministry of Defence career transition partnership.